Collision Center Auto Body

Ricardo Trevino 3 months ago

Worst place I only took my car here because my lawyer told but the worst first they put 2 sensors all wrong I went back and they fix it then a couple days later my back lights where not turning off so I took it to my mechanic cause is my only car and I used it to work, so I go inside and I waited for like 20 min for them to see me then the guy told me that they cant do nothing to the car because some else touch it now two sensor just fell inside the bumper and my back door panel y all open the button to close the back door all lose the worst don't come here.

Monica Suarez 5 months ago

BAD BAD CUSTOMER SERVICE!Someone recommended. I went for the first time. No one in the front to greet. A female saw me go in and She kept drinking whatever she had in her hand. A male person working on his computer. Did not even bother to get up and at least ask what was the purpose for the visit. Maybe they are new or don’t know about manners to attend customers.

irene santos a year ago

If i could give 0 stars, I would. These people are shady and unprofessional. Never bring your car here unless you want a halfass job. Aside from the poor, sloppy work, they billed my insurance for new parts to replace damaged ones, only to find they are USED parts. After pointing out the onvoos sloppy work they agreed to redo the work, but did not provide me with a rental insisting it was my insurances obligation My insurance did provide me with a rental when they did the (bad) job the first time. The supervisor Mario, is unprofessional and clearly lacks communication and customer service skills. Let this be a warning to all potential customers, unless you want a headache. You've been warned!!

Rick Maddog a year ago

In the 1970s, I was a body man and painted custom cars, vans, motorcycles, and boats. I'm long since retired, and I took my truck there after an accident. I talked through the repair process with the estimator and made an appointment. They delivered the vehicle on time and the work is perfect. I hope I don't have to use them again, but if I ever need a great repair service, then I highly recommend Collision Center.

Norma Flores-Ruiz a year ago

Unbelievably Bad Service - A Nightmare from Start to Finish I can't even begin to describe how terrible our experience with this collision center was. After our State Farm agent recommended it as part of their Select Service program, we thought we'd be in good hands. We couldn't have been more wrong. First off, the manager, Mario, was **never around**. Not once did we get any kind of proactive communication from him, and he seemed completely disengaged. Meanwhile, the rest of the staff appeared just as clueless and unprofessional. The real nightmare began when we were told to pick up our vehicle **twice**, only to find out it wasn’t ready either time. No one bothered to notify us of the delays, and when we arrived, we were met with excuses and half-finished work. But the real kicker? After **five months** of going back and forth, waiting endlessly, and being promised repairs would be completed "soon," our car was **deemed a total loss**. How did this happen? Because the work they did was so poorly executed that it caused further damage. Parts were ordered, then not installed. We caught them in **multiple lies** about what had been done. They kept claiming they’d ordered certain